Privacy Policy

This Privacy Policy explains how Gia Quantia Labs Ltd collects, uses, stores, shares, and protects your personal data when you visit giaquantia.com or purchase our products, and tells you about your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Version 1.0. Effective May 2026. Ref: GQL-PP-001

1. Who we are

Gia Quantia Labs Ltd (“GQL”, “we”, “us”, “our”) is the data controller responsible for your personal data. We are registered in England and Wales, company number 17071293, and registered with the Information Commissioner's Office (ICO), registration reference ZC144390. Our registered address is 60 Tottenham Court Road, Office 1231, Fitzrovia, London, W1T 2EW. You can contact us about any privacy matter by emailing tremodi@giaquantialabs.com.

2. What personal data we collect

Category	Examples	How collected
Identity data	First name, last name	Order form, account registration
Contact data	Email address, telephone number, delivery address	Order form, contact form
Transaction data	Products purchased, order value, order history	Automatically on purchase
Financial data	Payment card type and last four digits only (we do not store full card numbers)	Payment processor (Shopify Payments / third party)
Technical data	IP address, browser type, device type, pages visited, time on site	Automatically via cookies and analytics
Marketing preferences	Whether you have opted in to receive marketing communications	Sign-up forms, checkout opt-in
Communications data	Content of emails or messages you send us	When you contact us directly

We do not collect any special category data (such as health, biometric, or genetic data) and we do not collect data from children under 18.

3. How we use your personal data

Purpose	Lawful basis
Process and fulfil your order	Performance of a contract
Manage returns, refunds, and complaints	Performance of a contract / Legal obligation
Respond to enquiries and provide customer support	Legitimate interests
Comply with legal and regulatory obligations	Legal obligation
Send you marketing communications (where you have opted in)	Consent
Improve our website and understand how it is used	Legitimate interests
Detect and prevent fraud or abuse	Legitimate interests / Legal obligation

4. Marketing communications

We will only send you marketing emails if you have explicitly opted in. You can withdraw your consent at any time by clicking the unsubscribe link in any marketing email, or by emailing tremodi@giaquantialabs.com.

5. Cookies

Our website uses cookies and similar tracking technologies. For full details, please see our Cookie Policy.

6. Sharing your personal data

We do not sell your personal data. We may share your data with the following categories of third parties, only to the extent necessary:

Recipient	Purpose	Location
Shopify Inc.	E-commerce platform and payment processing	USA (SCCs)
Amazon EU S.à r.l.	Fulfilment and marketplace operations	EU/UK
Delivery and logistics partners	Fulfilment of your order	UK
MailerLite	Sending order confirmations and marketing emails	EU (GDPR-compliant)
Google Analytics	Anonymous website analytics	USA (SCCs / anonymisation)
HMRC / regulatory authorities	Legal and tax compliance obligations	UK

7. How long we keep your data

Data type	Retention period
Order and transaction records	7 years from order date
Customer account data	Duration of account plus 2 years after last activity
Marketing opt-in records	Until you withdraw consent plus 1 year
Cookie consent records	1 year
General correspondence	3 years from last contact

8. Your rights

Under UK GDPR you have the right of access, right to rectification, right to erasure, right to restrict processing, right to data portability, right to object, and the right to withdraw consent. To exercise any of these rights, please contact us at tremodi@giaquantialabs.com. We will respond within one calendar month.

If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office: www.ico.org.uk

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include HTTPS encryption, multi-factor authentication on all business accounts, and use of reputable, security-certified third-party platforms.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website with a revised effective date.

11. Contact us

Marianna Macaluso, Founder and Director
Gia Quantia Labs Ltd (company number 17071293, ICO registration ZC144390)
60 Tottenham Court Road, Office 1231, Fitzrovia, London, W1T 2EW
tremodi@giaquantialabs.com